Best Western Plus Carlton Plaza Hotel Victoria, Victoria - Reviews, Room Options & Prices 2025

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About the Hotel

642 Johnson Street, Victoria, Canada, V8W 1M6

Best Western Plus Carlton Plaza Hotel, a 3-star property in downtown Victoria's LoJo district, occupies the historic site of Grimm's Carriage Factory from the 1880s. The hotel features laptop-friendly workspaces throughout, valet parking service, and a fully-equipped fitness center.

Spacious Modern Accommodations

The newly refreshed rooms at Best Western Plus Carlton Plaza combine functionality with comfort, featuring bar fridges, individual coffee makers, and personal safes. Traditional double rooms span 250 square feet, while family suites extend to 550 square feet with three distinct sleeping areas including a king bed, queen bed, and pull-out sofa.

On-Site Dining Options

The Ruby restaurant serves signature breakfast and lunch dishes, accompanied by music from their vinyl collection.

Complete Fitness Facilities

The fitness center includes a treadmill, rowing machine, bike machine, elliptical, and universal gym equipment for multiple muscle groups. Free sweat towels and water are provided.

Central Downtown Location

Best Western Plus is situated less than 15 minutes' walk from Inner Harbor and two minutes from City Hall. The hotel offers convenient access to Save on Foods Memorial Arena, Victoria Royals' home venue, nine minutes away on foot.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

3 persons

23 m²

Bed options:

2 Double beds

City view

Coffee machine

room details

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King Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

City view

Coffee machine

room details

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King Suite

Max:

4 persons

33 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Victoria700 ft

Airports

Victoria Inner Harbour (YWH)3000 ft

Victoria (YYJ) 16.1 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

CAD 20 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Business center
Fax/Photocopying

Children

Cribs

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

642 Johnson Street, Victoria, Canada, V8W 1M6

Map view

642 Johnson Street, Victoria, Canada, V8W 1M6

City landmarks

Public Building

British Columbia Parliament Buildings

3500 ft

Victoria

Inner Harbor

2900 ft

Parks

Beacon Hill Park

1.3 mi

Castle

Craigdarroch Castle

1.2 mi

Museums

Miniature World

2300 ft

Stadiums

Save-On-Foods Memorial Center

2400 ft

Parks

Fisherman's Wharf Park

1.2 mi

Museums

Helmcken House

3000 ft

634 Humboldt St Bc

The Maritime Museum of British Columbia

2300 ft

2616 Pleasant St

Point Ellice House

1.1 mi

Gym

Crystal Pool

3900 ft

St-Ann's Academy Office 835 Humboldt St 2nd Floor

St. Ann's Academy National Historic Site

3600 ft

Gallery

Art Gallery of Greater Victoria

1.1 mi

Victoria

Old Town

3000 ft

Garden

Government House

1.5 mi

Church

Christ Church Cathedral

3700 ft

430 Belleville St

Black Ball Ferry Line

4800 ft

Gallery

Bateman Foundation Gallery of Nature

3600 ft

Victoria

Wharf Street

2400 ft

Nearby

Museums

Royal BC Museum

1900 ft

Zoo

Victoria Bug Zoo

1900 ft

800 Johnson St (Vancouver Island -- 90 minute ferry ride from Vancouver)

Craigflower Manor and Schoolhouse

1100 ft

500 Fisgard St

Chinatown

1400 ft

Victoria

Government Street

1700 ft

Square

Bastion Square

1300 ft

Church

St Andrew's Cathedral

1400 ft

Public Building

Victoria City Hall

1500 ft

Shopping Area

The Bay Centre

1400 ft

Chinatown

Fan Tan Alley

1200 ft

Parks

Centennial Square

1500 ft

Restaurants

Burger King

200 ft

107-910 Government St

Taste of Europe Deli

400 ft

130-735 Yates St

Grilled Cheese Please

400 ft

1412B Douglas St Johnson & Douglas

Frank's Honeybun Cafe

700 ft

605 Yates St

Fatburger

800 ft

1209 Douglas St

Habit

900 ft

552 Pandora Ave

Second Slice Pizza

1200 ft

1680 Douglas St

La Tana

900 ft

101-3 Fan Tan Alley

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

8.2

Location

10.0

Service

9.8

Dining

8.8

Christina

United States of America, February 2025

5.0/10

My stay at the Best Western Plus Carlton Plaza Hotel was fantastic overall. The staff were incredibly courteous and made me feel welcome right from the late-night check-in. The location was ideal, just a short walk to numerous shops and restaurants. Although the initial room assigned was not what I expected, their willingness to accommodate was commendable. I was impressed by the cleanliness and comfort of the suite, which far surpassed my expectations. 🏨😊

Rooms

10.0

The King Suite I stayed in was spacious and super clean. The bed was incredibly comfortable, making it easy to relax after a day of exploring.

Service

10.0

The staff were exceptionally helpful and attentive, consistently ensuring that my stay was enjoyable. Their friendliness truly made a difference.

Location

10.0

The convenience of the hotel's location can't be overstated. It's within walking distance to all downtown attractions, including great dining and shopping options.

Dining

10.0

I dined at The Ruby downstairs, and it was absolutely fantastic. A great way to fuel up for my day of adventures.

Facilities

9.0

Facilities like dry cleaning and housekeeping were on point, contributing to the smoothness of my stay.

James

United States of America, January 2025

5.0/10

My stay at the Best Western Plus Carlton Plaza Hotel was quite enjoyable overall. The location was truly fantastic, allowing easy access to downtown sights like Chinatown and Government Street. The staff was friendly and helpful, creating a welcoming atmosphere. However, I did experience some noise from the street at night, which could be bothersome. Overall, it’s a great option for a moderately priced stay in Victoria! 😊

Rooms

8.0

The room was clean and comfortable, though a bit small for a king room. I appreciated the cozy feel, but I noticed some dated features that could use upgrading.

Service

9.0

The staff were incredibly pleasant and professional, making my experience much more enjoyable. Their warm smiles after a long day of travel really made me feel at home.

Location

10.0

The hotel is perfectly situated in the heart of downtown Victoria, making it easy to walk to many popular spots. I loved the proximity to local shopping and dining options!

Dining

8.0

While I found the on-site dining option to be good – I enjoyed breakfast at Ruby’s – having more complimentary choices would have added to the experience.

Facilities

8.0

The hotel offered convenient facilities like valet parking and a cozy lobby. However, I did think the lack of filtered water options outside the lobby could be improved.

Douglas

United States of America, November 2024

5.2/10

Overall, my stay at the Best Western Plus Carlton Plaza Hotel was enjoyable thanks to the clean and comfortable rooms and the fantastic location. However, the valet parking situation was a bit frustrating at first, and I did have some noise issues from the street at night.

Rooms

8.0

My corner suite was spacious, clean, and well-appointed, making it perfect for my needs. I appreciated the comfortable bed and the updated decor. However, I noticed a lack of extra blankets and kitchen items in the family suite I initially intended.

Service

10.0

The staff were incredibly friendly and helpful. Carmen at reception stood out for her authentic engagement during my check-in. The housekeeping team was also very accommodating with extra towels.

Location

10.0

The hotel's location is ideal for exploring the vibrant downtown area. Everything I wanted to do was within walking distance, making my stay even more enjoyable.

Dining

9.0

Dining at Ruby's downstairs was a highlight of my trip. The variety of fresh options available made it convenient and enjoyable to grab meals without venturing far from the hotel.

Facilities

8.0

The facilities were well-maintained, with conveniences like valet parking and laundry. It was great having fresh coffee available daily, although I would have liked an ice machine closer to my room.

Kate

United States of America, November 2024

5.2/10

I had a great stay at the Best Western Plus Carlton Plaza Hotel. The location was absolutely ideal, right in the heart of Victoria, making it easy to walk to many attractions. The staff were friendly and genuine, which really stood out to me. However, the restroom in my room was tiny and a bit uncomfortable. Overall, it was a pleasant experience. 😊

Rooms

7.0

The room was clean and had comfortable beds, but the restroom was really small and not very accommodating.

Service

10.0

The staff were incredibly helpful and attentive. They accommodated my request for early check-in and always made sure I had what I needed.

Location

10.0

Situated right in downtown, it was perfect for walking around and exploring all the sights and dining options nearby.

Dining

9.0

I enjoyed a lovely breakfast in the cafe downstairs with freshly prepared dishes that really hit the spot.

Facilities

8.0

The hotel offered convenient amenities like valet parking and laundry services, making my stay comfortable.

Alexander

United States of America, November 2024

5.4/10

I had a pleasant stay at Best Western Plus Carlton Plaza Hotel. The location was fantastic, just a 10-minute walk to restaurants and attractions, which I really appreciated. The room was clean but a bit noisy due to garbage trucks outside in the morning, which impacted my sleep. Overall, the friendly staff and clean facilities made my visit enjoyable. 🌟

Rooms

8.0

The room was fair-sized, clean, and equipped with all the amenities like a refrigerator and television. However, some noise from the street affected my experience.

Service

10.0

The staff was incredibly friendly and welcoming, offering great service throughout my stay. I appreciated being able to text them for any needs!

Location

10.0

The hotel's location is perfect, as it's within walking distance of downtown attractions and restaurants. This was a major plus for me.

Dining

8.0

The Ruby offers dining options nearby, but I was hoping for an oatmeal option at the hotel. Exploring local eateries was a fantastic experience.

Facilities

7.0

The hotel provides great facilities, including valet parking and a fitness center, though the parking situation could be improved.